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How To Find Customers Fast For Your Marketplace

New marketplaces need buyers and suppliers before either group receives much value. Start by helping one small group complete a useful match.

By Connor FinlaysonDecember 17, 20202 min read
How To Find Customers Fast For Your Marketplace

New marketplaces need buyers and suppliers before either group receives much value. Start by helping one small group complete a useful match.

The original talk covers three approaches. The notes below turn those topics into starting actions.

Help the first matches happen manually

Choose one buyer need and find available suppliers yourself. Ask about budget, timing, and requirements before making an introduction. Record whether the buyer received a useful response. You need completed matches, not just profile signups. If supply is missing, recruit the first marketplace suppliers before attracting more buyers.

Make successful matches easier to repeat

After a useful match, ask how the buyer found you. Invite the supplier to keep their availability current. Create one repeatable way to attract similar requests. That might be a local partnership or a focused directory page. Your first action is to identify the source of your last useful enquiry.

Improve the enquiry path

Review one profile on a phone. Can a buyer understand the service and send a clear request? Remove unnecessary form fields. Explain what happens after submission. Track profile visits, enquiries, responses, and completed matches separately. Use those measures to measure marketplace growth.

Original talk chapters

  • 00:55: Helping the first matches happen manually.
  • 03:25: Making growth repeatable.
  • 06:30: Improving conversions.

Start with five real buyer conversations. Use their requests to improve your matching process.

Original video

Watch the original video on How To Find Customers Fast For Your Marketplace.

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